logotypes cleaning 46 52 Cleaning services

Cleaning services

QUICKLY AND EFFICIENTLY
We strive not to waste time, but at the same time do not rush to the detriment of the result. Our team consists of professionals of the highest level in all areas.
HONEST PRICES WITHOUT HIDDEN SUPPLEMENTS
Our prices are fixed and depend only on the area. We guarantee the safety of the price up to a penny.
TIME PLAYS ROLE
We appreciate the time and know a lot about the benefits. We agree on the phone and come immediately to clean.

Ensuring the daily cleaning process is not at all difficult; the main thing is to properly organize and monitor these works, in our case, a whole staff of trained managers is responsible for quality control. Each object is individually assigned a manager, who constantly keeps in touch with the staff and checks the progress of work.

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The company is a service company that provides services in the field of complex cleaning of premises, as well as provides outsourcing services for businesses. We offer you a professional cleaning using the latest technology, equipment and equipment.The cleaning company has been working in the provision of cleaning services for many years. Over the years we have created an excellent team of specialists, have accumulated considerable experience, have earned the respect and gratitude of our partners.

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We fully understand the existing requirements in the cleanliness industry and know the challenges facing our potential customers. Therefore, if you have a need for a reliable and responsible business partner, in which you can be sure, we recommend that you familiarize yourself with our offer.
The market of cleaning services in NY today is developed quite strongly and offers the average person a large number of different companies engaged in the guidance of cleanliness. High competition forces such companies to take care of their image and maintain a high level of service, which, in turn, allows customers not to think about the quality of cleaning.

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THE BEST HOME CLEANERS NYC HAS TO OFFER!
CLEANING SERVICE
Book in 60 seconds! We'll clean your home or apartment whenever you need us!
BOOKING NOW
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SAVES YOU TIME
Cleaning Exec helps you live smarter, giving you time to focus on what’s most important.
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SAFETY FIRST
We rigorously vet all of our Cleaners, who undergo identity checks as well as in-person interviews.
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ONLY THE BEST QUALITY
Our skilled professionals go above and beyond on every job. Cleaners are rated and reviewed after each task.
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EASY TO GET HELP
Select your ZIP code, number of bedrooms and bathrooms, date and relax while we take care of your home.
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SEAMLESS COMMUNICATION
Online communication makes it easy for you to stay in touch with your Cleaners.
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CASH FREE PAYMENT

Pay securely online only when the cleaning is complete.

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CERTIFICATION
Cleaners certified & highly experienced professionals
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PROFESSIONAL STAFF
We are professional and experienced cleaning staff.

General

Who do I contact if I have any issues or questions?

You can contact the Customer Happiness Team at our phone or email us our email. Someone will respond to you immediately.

 

When are you open?

We are open every day 8am – 10pm.

 

What if I’m not there to let the cleaning person in?

That’s okay! Just leave us detailed entry instructions when you schedule your appointment online so we know how to gain access to your home. Your home will be locked when the cleaner leaves.

 

Do I have to be home while you clean?

You do not have to be home as long as your cleaner has proper directions for entering and exiting your home. Please input these instructions when booking your appointment.

 

Will the same cleaner or maid show up for all my appointments?

If you’re happy with your cleaner you had, we’re happy to send them to all of your appointments. You just have to contact us to let us know and we’ll make it happen!

 

Can I book a cleaning over the phone?

Yes, absolutely! Give us a call at our phone and we will set you up with a great home cleaning immediately.

 

How do I schedule a cleaning?

Simply click on the Book Now on the top of this website and complete the form. It shouldn’t take more than 60 seconds and we’ll contact you to confirm your appointment that same day!

 

Where do you serve?

We serve all boroughs of NYC

 

How do I log in?

Book, Re-Schedule, and cancel online here

Trust & Safety

Are you insured and bonded?

Yes, Maid Service is insured and bonded. We understand that it is a privilege to be in your home, and we are always careful. In the unlikely event that an object is damaged, please notify us within 24 hours.

 

Are you a pet friendly maid service?

Yes! At Maid Service we LOVE pets. All of our maids are trained to correctly deal with your furry family member.

 

Can I trust Maid Service cleaners?

Absolutely. All of Maid Sailors Cleaning Professionals are highly trained, background and reference checked, as well as insured and bonded.

Services

How much does it cost to clean my home?

Maid Sailors pricing is based on the size of your home and the desired level of service. We operate on a flat rate basis given the number of bedrooms, and we also offer hourly services. Please see our price rates on our Pricing page.

 

What if I want a cleaner by the hour?

Our minimum appointment is a two (2) hour clean. If you would like to forego our standard pricing and hire an HOURLY cleaner, we can provide this at a cost of $60/hour per cleaner.

 

What does a Deep Clean include?

The Deep Clean service is a comprehensive top-to-bottom cleaning. We recommend a deep cleaning if you have not had your apartment professionally cleaned within the past 3 months.

It does not include cleaning baseboards, closets, interior windows, interior walls, inside the oven, inside the cabinets or inside the refrigerator, all of which are available at a reasonably priced additional cost.

 

What is a Move In/Move Out cleaning?

We all know moving is stressful. Combine that with all the boxes that need to be packed, furniture moved, and a long list of other preparations can be extremely time consuming. Our move in/move out cleanings are designed to prepare a home for a new tenant.

Please note that the move in/move out cleaning includes cleaning inside of the oven, insides of the cabinets, and inside of the refrigerator.

It does not include cleaning baseboards, closets, interior windows and interior walls, all of which are available at a reasonably priced additional cost.

Cleaning Supplies

Do Maid Sailors cleaners bring all necessary cleaning supplies to get the job done?

We bring all required products to give your home a great clean, aside from a vacuum (unless requested; see below), mop, bucket or step stool. If you’d like us to use a specific product, please let us know and leave it out for the cleaner to use.

 

I don’t have a vacuum. Should I still use your service?

If you do not have a vacuum, simply request for the cleaner to bring a vacuum in the special instructions area. Please note, our cleaners do not carry large capacity vacuums. Our cleaners carry mobile vacuums as they have to travel throughout the day for jobs.

 

What if I don’t have a mop?

Our cleaners bring a travel wet/dry mop (Swiffer) that can be used on non-carpeted floors.

 

Do you bring green cleaning supplies?

We have teams that do 100% green cleaning. Simply request it and we’ll assign a green-cleaning team at no additional charge. (Please note this requires time flexibility)

Recurring Service

Do I get a discount if I’m a frequent customer?

Yes, customers who sign up for recurring service will receive discounts. For weekly service, you will receive a 15% discount. For service every 2 weeks, we have a 10% discount. If you book us every 3 weeks, you will receive a 7% discount. For service every month, you will get a 5% discountPLEASE NOTE: The discount is not applicable until the 2nd cleaning.

How often should Maid Sailors clean my home or business?

Most of our customers differ in their individual needs, so it is difficult to provide specific guidance. Typically, our customers schedule an initial detailed cleaning of their home followed by a recurring cleaning appointment. By following this model, you can rest assured that your home is always clean and in top shape.

Billing

How much does it cost to clean my home?

Maid Sailors pricing is based on the size of your home and the desired level of service. We operate on a flat rate basis given the number of bedrooms, and we also offer hourly services. Please see our price rates on our Pricing page.

 

What if I want a cleaner by the hour?

If you would like to forgo our standard pricing and hire an HOURLY cleaner, we can provide this at a cost of $60/hour. Our minimum appointment is two (2) hours.

 

Is tip included?

Tipping is not mandatory or required in any way, but you have the option of doing so if you feel that you’ve received exceptional service. Maid Sailors personnel are not permitted to solicit tips under any circumstances.

 

What method of payment do you accept?

We accept all major credit cards. We no longer take cash or personal checks. Our online payments are processed by Stripe and though a fully secure 256 bit SSL protocol. In addition, we have full extended validation SSL security as well. Booking through Maid Sailors is safe and secure; we guarantee this.

 

Why is there a pending charge on my card before the cleaning service date?

A hold will be placed on your account (for authorization) in the amount of your total balance the evening BEFORE your scheduled cleaning date. If your service is cancelled prior to 5 PM the day before your service date, the hold will drop off in 3-5 business days. THE HOLD IS NOT A CHARGE. We only charge you after the cleaning has been rendered and will receive an email invoice shortly thereafter.

 

How do I change my billing information?

To switch your billing information, simply log into our online portal using your username and password and edit your billing information. The online portal login is at the bottom of your initial booking confirmation email.

 

What is your cancellation/rescheduling policy?

You can cancel or reschedule your service without a penalty 24 HOURS before your scheduled cleaning. There will be a $90 CANCELLATION FEE if you cancel or reschedule your appointment less than 24 hours of your scheduled appointment.

Cleaning service

Cleaning services in New York will always help in cleaning the house. The presence of a large team of workers that allows you to provide services in residential premises (apartments, houses) and commercial (offices, shops, shopping centers, warehouses …).

The company’s specialization in cleaning services is not limited to dusting and washing floors. A huge list of services can be obtained by contacting the company.

Namely: cleaning the room from dust, rubbing glass and mirrors to shine, various cleaning bathrooms and bathrooms, cleaning floors, kitchens, balconies, as well as caring for household plots.

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Cleaning of houses, cottages

The need for cleaning measures such as general cleaning arises even in those houses that are regularly cleaned by their owners or employees. This is due to the large amount of work, the need to use professional equipment and professional detergents, the availability of special knowledge and skills for working people.

Cleaning the kitchen includes:

  • Removal of grease from all surfaces;
  • Cleaning the outside and inside of electric and gas stoves;
  • Washing inside and outside (if necessary) of refrigerators and freezers.
  • Thorough cleaning of the floor and seams.

The general cleaning uses professional chemicals from leading world manufacturers, which are certified in New York and have no analogues in household chemicals, professional equipment and professional equipment.

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Additional services when cleaning the house:

  • Dry cleaning of carpets and rugs;
  • Dry cleaning of upholstered furniture;
  • Dry cleaning leather furniture;
  • Blinds cleaning;
  • To clean;
  • Washing and ironing curtains;
  • Floor cleaning and protection;
  • Elimination of unpleasant odors;
  • pool cleaning;
  • cleaning awnings.

According to the results of the examination, the cost of work and deadlines are agreed.

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STEP 3: CHOOSE YOUR SERVICE

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